We pride ourselves on our high standard of customer service.
But don't just take our word for it, read our customer reviews below.
Robyn BryceAMAZING service from start to finish. We bought a car from dales automotive without actually seeing it in person as we do not live near by. We got lots of pictures and videos of the car. When the car arrived (with the drop off service) it was like brand new!!!! Absolutely flawless service I could not recommend this company enough, and also definitely do not worry if you are purchasing a car that you have not seen in person. HIGHLY RECOMMEND!!!! Thank you so much.
Jason FrostAn absolute pleasure to deal with from start to finish purchased a new van for my business thank you Nathan all the best
Cain ShawNathan was brilliant. Messaged me a video of the car straight after enquiring. Smooth transaction on pick up. Filled me with confidence if any after service was needed.
Jack McCraveGreat service from Nathan and the lads who delivered the car. Couldn't ask for a better service.
Called about the car Saturday for a quote and was delivered to my door the Wednesday.
Love the car and is in amazing condition. Would 100% recommend to anyone.
John GarlickOutstanding service, Nathan was fantastic to deal with, my wife and I are extremely happy with our car, wouldn't hesitate to return in the future.
Paul DicksonWhat a top garage. The always deal with my issues with a swift professionalism rearly seen these days. Can not recommend these guys enough
Mark DempseyTook my VW Arteon in for a full service as I was sick of big corporate retailers, so opted for this family run business, and boy was it a good decision. Dropped my car off this morning and collected a spotless courtesy car. Very COVIDsecure throughout, got a phone call this afternoon to let me know my car was ready to collect. Turned up to a brand new looking Arteon, only seen it this clean when I bought it and I do like to keep it clean. Price of the full service easily over £100 less than a main VW dealer. Could not recommend A to B Vehicles highly enough. Thanks everyone.
Peter TroyThe G4 was in today for the third service and its first MOT, which it passed with no problems. Pleased at the cost as well, at £369 for service, MOT, and a thorough clean both inside and out. They have also raised a case for the corrosion on the wheels, just snuck in before the 3 year warranty expires, and a new gear selector to replace the one that has gone faulty.
Great service from Dales Automotive
Jim TolanJust had a tyre fitted here, very quick service and no drama. Will use them again.
Sarah ChurcherThese guys were a complete pleasure to deal with from start to finish. Knowledgeable, friendly, no pressure and complete pros. We love our new car and would recommend a visit to see Ross and the team!
Herbie BarniehSuch a pleasure to deal with.
First time buying a car online and these guys were spot on! From start to finish these guys made the whole process a breeze. From giving me a reasonable price on a part ex to delivering my new vehicle to me down in Kent.
100% trustworthy and reliable.
Thanks Ross, Nathan, Patrick and the rest of the team.
Ben GrimshawBought a 2017 Discovery sport! Fantastic customer service! No pushy salesman just a genuine family run business! Would highly recommend!
Aeneas RobinsonVery helpful staff, the receptionist was very friendly and the mechanic I spoke to was happy to listen to the issues I'd noticed and couldn't fault the service at all.
Gary BurmanFrom start to finish, the whole team at Dales were fantastic. Nothing was too much trouble. Went above and beyond and kept on going. This is how car sales should be done. An absolute pleasure to deal with. Prices spot on, personal service and great cars. Even delivered my car over 200 miles. I honestly cannot rate the team at dales highly enough, and will definitely be making it my first stop for my next car.
James SharpeI live in the South East and purchased a car remotely this week from these guys, it all went perfectly, really quick but also a very thorough process, the car is in excellent condition and was delivered to my door, competitive price and I also got a very fair price in part exchange. Highly recommended!
Helen BoswellMy engine management warning light came on as I was ferrying my granddaughter to school. I rang Dales Automotive and they made me an immediate appointment despite us having no previous history. Service was welcoming, friendly and efficient. The issue was resolved and I drove away confident that my vehicle would not let me down. A great first impression, I will return to Dales Automotive for regular servicing and spares, thank you all.
Tee NagHuge thanks to Nathan, Karen and the rest of the team for delivering a brilliant car and providing first class service throughout. Special thanks to Sam for bringing the car to us too! Can not recommend highly enough. Thanks for making the whole experience so smooth and easy. Well done guys and keep up the great work!
Lima WhiskeyBought my Forester here & have it regularly serviced by Paddy & the team. Superb customer service.
Phil OrmBrought my Subaru WRX STI here several times excellent service and customer support. Any questions are answered in a professional manner and any issues resolved with little to no fuss.
Recently have had oil sump upgrades fitted and have spoken to mechanics about future upgrades and bounced ideas cost etc. All answered and explained simply with reasons as to why it has to be done a certain way etc.
Have recommended to family and friends serveal times. Ally current and future cars will be serviced at dales.
Mario LoPrestiAt last, a dealership that seems to care!
We Bought a Ssangyong Rexton 2.2 ultimate from these guys in March 2019. We found the whole experience stress free, this is due to the friendly, knowledgeable and welcoming staff. There is no pressure to buy and I got a terrific deal. The car has performed beyond my expectations and I'm glad that I purchased it. Their after sales is also first class which is more that can be said for a lot of other dealerships. Dales Automotive are doing a terrific job.
Karen EllisJust had my Golfs 2nd service at Dales Automotive. Great service as always. Knowledgeable, friendly staff and the complimentary wash and vac is a bonus. Highly recommend this family owned garage.
Kevin DickinsonContacted Nathan regarding one of his used cars, he talked me through the car and provided a video. We decided to buy the car from this phone call, during the Covid lock down. The car was delivered free to my house and was exactly as described and shown. I've never used this dealership until now and finally it seems I've found a dealership who you can trust and the family feel of the dealer is a breath of fresh air. I would highly recommend Nathan and his team. Thank you for making these rather dark and dismal weeks a happier time!
Andrew SumnerGreat service. Deal done and car delivered to my door in 3 days!
Thanks to Nathan and the team at Dales
RichardBrilliant dealer,our first Subaru from them and they couldn't have been more helpful to us,including delivering the vehicle over a hundred miles away to us at no extra cost.Nathan arranged everything for us including changing over our private plates.
Katie ByrneFrom the moment we sat down we felt welcomed! Staff here go above and beyond! Excellent service, I've the moon with our new car, we will definitely be returning for our next car.
Darren Burnsexcellent service...warm and friendly atmosphere!! Cant do enough for you, will definitely be back!!
franky greggI recently purchased a Skoda Rapid from Dales and I've got to say I was very pleased with the service given by Nathan.
The car was in great condition, I was able to test drive the car alone, the car was put threw an RAC check and an MOT before being released, I was also given a 12 month RAC breakdown cover.
I part exchanged and was given a hasel free exchange, all the paper work was done in the garage including registering the vehicle online.
I would definitely return to Dales for any future cars.
Fran BrierleyExcellent service, second to none. After having our van written off in an accident Nathan within a day sourced a van at a great price. Everything sorted and turned around extremely quickly, understood the urgency to be back on the road. Highly recommended.
Thomas ConeyAn excellent family business. From my initial inquiry, to viewing / test driving the Subaru, to agreeing the purchase and collection of the car, the service was 100%. Nathan organised everything agreed, nothing was too much trouble and the car is better than I had hoped it would be. Buy with confidence and support an excellent family business.
Tom taggsI can honestly say this is the best Subaru garage I have ever had the pleasure of dealing with. The staff are always kind and courteous they always give me a courtesy car without any quibble and even more wonderful is that the car is cleaned after every service MOT or work required. You would be a fool to go anywhere else.
Conor MacAdamVery professional team and always a fair price. I have hired a car and had a car serviced and both times the staff were brilliant and you know the job will be done right.
patricia picklesExcellent service and mechanics repair team. These guys know there diagnostics giving speedy and efficient repairs. I have every confidence in recommending their services to anyone needing automotive repairs.Jan2020
SticksAndStuff YTFantastic garage. Just had my car serviced here for the first time after my normal garage closed. Came back valeted and serviced for a very reasonable price. Will certainly be using them again and would definitely recommend.
Artful PlantsAlways do the best for the customer and in quick time!
Rod BreretonAnd the 2019 season closes I have a review on the clubs activities over the last 12 months,4 events ran and 4 made a success the Premier event is our TILEMASTER supported Lee Holland Rally at Anglesey, a counter for the prestigious Motoring News championship as well as the various Associations championship, Then a new event which fielded 22 entries ,The event was totally supported by a great local company DALES AUTOMOTIVE ,who rallied around did all the printing, rally plates and even lent us a new SsangYong Musso Saracen pickup. Our Hillclimb in August ran with a good entry at Scammonden and the final event of the year was the Heroes rally at Weeton, which ran with a capacity entry of 55 competing cars. All these events ran with a very hardworking committee, Pendle being one of the smaller clubs, we try to involve local businesses, and this is where Ross & Nathan whilst not members (YET) go the extra mile to help out, as mentioned above they totally supported the Dales Automotive Summer Tour ,and even cleared the forecourt to allow a ceremonial send off. More importantly due to the logistics over the other events we are always in the need for hiring vehicles..big vans, this is never a problem and they always provide, at the last minute in some instances exactly what we need ,we get the vans back when the offices are closed ,but never get charged for extra usage, as they realise it is impracticable to empty a van and deliver it back Sunday at 8pm. Many thanks to Dales Automotive and long may our friendship continue.
Rod (Chairman of Pendle District Motor Club)
Sophie WaitingSuperb family run business with all the personal touches you'd expect from a top class company. Have both hired and bought cars from them and it's always reassuring to know (when you're not particulary knowledgable about cars) that you're in the best hands. Highly recommended.
Mark LeatherI purchased my second Subaru from Nathan and Ross five months ago.
The Outback has been outstanding in all aspects just as both the guys told me!
Their attention to detail, honesty and attentive approach to the customer make them and their business stand out from the rest of the pack.
I fully recommend the business and the family feel to anyone wishing to purchase new or nearly new vehicles
Thanks to all!
Precious GlimpseGreat local business and fantastic service from all staff. Couldn't fault the service from start to finish. Thank you.
Kye AbdulAlways a pleasure to deal with these people, can't help me enough and go the extra mile.
Matthew ParkerFantastic trustworthy service at a fair price. Aftersales/service manager is top notch and will go out of his way to help you out. Hard to find garages like this nowadays wouldn't go anywhere else.
Joel Pearson5 stars well deserved. I've visited this garage many times, on every occasion I've been looked after well with fair prices, advice and top customer care. The staff really do go above and beyond to see their customers walk away happy. Would definitely recommend if you're looking to buy, maintain, sell, fix or hire a vehicle.
Ben ShawGreat family run business. They absolutely bend over backwards to provide the best service possible.
Impulse Developmentsi have know these guys for sometime and always found them to be excellent to do business with
Lisa JoyceAlways a brilliant service when visiting Dales. The team is great to deal with, any issues are always dealt with and fixed in speedy time. Would highly recommend!
chaz almightyAbsolutely fantastic service, very professional and
always happy to help. I would 100% recommend to anyone. A*
Jacob HarrisSpot on! I will be back for my next 4x4. Thanks guys
phil nobleNathan, Patrick and the Team were brilliant from the first phone call through to collection of my new Subaru. Great to do business with folk who really care.
I have already recommended Dales to family and friends. Many thanks.
Crazy BikerWhat a great place, excellent staff, courteous and very knowledgeable in their field. I would recommend dales automotive to anyone.
tehseen zamanBought New shape impreza wrx sti, Awesome from start to finish, impressed by customer service, went above an beyond. When had a slight issue with the car they resolved it straight away, I think the guy was called paddy, did a brilliant job and it was highly appreciated. I shall defo be back in the future.
First choice Removals & StorageGreat local business with Outstanding service from Ross when I purchased my car, The thing that stands out for me was the communication and personal attention that you get here, whether it's the young lads cleaning the car before it's returned or the brew offer when you arrive they go above and beyond.
I also deal with Nathan for when I need a van to hire, he is always professional and friendly even when I change the hire dates at the last minute.
All van are clean before every use and Nathan always show you how things work before you set off on your way. I would highly recommend this company and will certainly be using them again and again
Toby WhittakerThis is the first review I have ever written (for any company) but I feel the need to say what a fantastic experience I have had dealing with Dales Automotive, especially Nathan Derbyshire. Nathan has supplied vehicles for me in a very professional manner all described correctly, the customer sales service has been second to none. Dales Automotive have also sold company vehicles on my behalf, achieving above trade prices swiftly. I would defiantly recommend buying or selling your vehicles with Dales Automotive. 5 Stars! Well done.
Richard BurbidgeDealt with Ross when purchasing a BMW X6 car was immaculate and cannot fault them decent finance rates and fair Part/ex price. Let you look at the car without the hovering over you, so no uncomfortable salesman patter. Highly recommend
Granville NutterA very pleasant purchasing experience. No pressure throughout the whole process. Fair minded when it comes to prices. Friendly, helpful staff.
Jacek WegielekVery friendly ,professional,helpfull staff and owners.Got my E Class from them and i could not be more happy with all service and the way av been treated ! Thats a different between family run business and rest of car sales .thank you guys!! highly recomended !
John SherborneCollected new Outback last week superb service from all the team and felt they are trying to give you the best deal possible.Finishing touches like flowers and supplying extra number plate for my caravan without being asked.
As for the Outback had holiday in Devon within days of receiving car and drove 800 miles in first week solo no caravan and it was the most enjoyable journey we have had in a long time ,far less hard work then other cars I have owned,the cruise control made motorway driving even in heavy traffic stress free.
Richard BailesFantastic service and friendly staff. Will use them again! Thank you
Mr SThe best by far of any car purchasing experience we have encountered - we both came away saying we would go out of our way to go back to this company next time we change a car, such was the level of service provided and trust engendered. To say we were delighted is an understatement!
Mr LYou've just won the business of a new customer. We'll now transfer the servicing on our petrol Subaru to you as well. Many thanks once again for all your efforts on our behalf
Mr BI was out with my carer when we came across Dales Subaru garage. As I am thinking of changing my car we called in. We met Ross who greeted us with the offer of a warm drink then left us to peruse the vehicles at your leisure. I asked about 2 of them but due to me having a paralised left arm I couldn't drive them. Ross took me out in both. I went back a few days later and Ross offered to remove the adaption on my car then fitting it on both of the vehicles it allowed me to test drive them both.
After doing all this for me there was no pressure on me to decide. He even asked if I wanted him to ring me or leave it to me to contact him. A nice friendly firm to deal with. Well recommended
Mr HGreat service. Very friendly and knowledgeable. Had all four tyres replaced and gave me a great price. Also very attentive but not pressured when test driving a lot of cars in one day. Really recommend them
Mr AFirst class service /tried very hard to please
Would recommend them to anyone
Mr WI took my husband's car to have a part replaced today. The service was excellent, I was told the car would be about twenty minutes from start to finish and it was .While I was waiting , I received a cup of coffee, a newspaper to read and was even lent a pair of reading glasses to read with, as I had left mine at work. All in all an excellent experience.
Mr SDealt with A to B Vehicles for a number of years, I've purchased a number of vehicles from Ross and his team and always found them to be very professional in all aspects. I've also found his hire rates extremely competitive and the quality of the hire vehicles second to none.
Mr TI am suspicious and wary of car dealers due to my lack of understanding and empathy for the motor vehicle (my grandfather a great mechanic would be embarrassed). Therefore I have to place my trust with someone because the car is a necessity in modern day life. Everyone at A TO B provides amazing prompt, friendly and patient service and for these reasons they have won my trust. Thanks to all involved
Mr KHaving recently bought a 2nd-hand Volvo V60 R-Design D5 Auto from them, I can genuinely say that A to B are a great business to deal with. They offered me a very competitive price on the Volvo as well as a reasonable deal on my trade-in, so I snapped it up. The after-sales service has been excellent too, with them covering the costs of the first MOT due in the next few days and helping me source Volvo parts and accessories. Honest and friendly, I would recommend them to a friend, in fact I've recommended them to both my nephew and niece who are looking!
I've recently had my Volvo serviced and MOT'd by them too, and I can say that I continue to receive an exceptionally good, personal service from them.
No issue is to small for them to take a look at it, and they are always flexible when collecting and dropping off the car, or arranging for a replacement whilst mine is in the garage.
Mr BFrom my car being dropped off to the minute i picked it up A to B vehicles were excellent!!! Amazing front of house and workers!!! I definitely recommend to anyone that needs there car looking at or in need of a new car!!!!
Mr II have just purchased an Aston Martin V8 Vantage (2006 with 26,000miles) from this garage and couldn't be more pleased with the car and the service we received. Graham the sales manager and Ross the owner were extremely courteous, never pressurising us, answering all our questions and allowing us as much time as we needed. We were picked up from the train station, provided with lunch and driven to our nearest bank. Nothing was too much trouble for them. I am extremely pleased with the vehicle that we bought from AtoB Vehicles, which included a full service free of charge. We are currently considering buying a second vehicle from them, a Mercedes hard top convertible for my partner as we have found their prices to be extremely competitive and their after sales service second to none. All the vehicles we looked at were very clean, with low mileage and in excellent condition. We highly recommend to anyone to give this garage a look, when either purchasing a car directly, or considering a trade in. Their vehicles come with a six month 'full' mechanical breakdown warranty and 12 months MOT. They also offer finance on their vehicles.
Mr RJust bought a cracking gem of a motor, the service was top notch and the staff were extremely professional. If i was ever to need this service again, i would definitely use a to b ltd.
Many thanks to the A to B staff for all there help.
Mr Si took my Subaru impreza wrx to them for a service and a few other bits and i must say the service was fantastic. they are a great bunch of guys who really know there stuff and the prices were reasonable too, they even washed, vacuumed the inside and cleaned the engine bay, which was a bonus ...................
Had my car there over the last few days for some work done on the suspension and yet again great work , good prices and another wash and vac
Mr WTHIS IS THE FIRST TIME I HAVE HAD MY CAR SERVICED AT A TO B.
I ALSO HAD SOME REPAIRS DONE TO THE BODYWORK / PAINTWORK.
I'M VERY PLEASED WITH THE RESULTS - THEY ACTUALLY DID MORE THAN I'D ASKED FOR AND THE CAR WAS VERY CLEAN INSIDE AND OUT WEHN I COLLECTED IT. THE BILL WAS LESS THAT I THOUGHT WHICH WAS A PLEASANT SURPRISE
I'LL DEFINITLEY BE USING THEM IN FUTURE
WELL DONE ROSS AND TEAM - THANK YOU
Mr JI have to say , the service I received from A & B was second to non.
The price was very competitive , and they went the extra mile with
courtesy car and returning my car having not only done the repairs but a vehicle cleaned inside and out for no extra cost.
I will definitely be using them again and have absolutely no qualms about recommending A & B Vehicles to anybody.
Mr WIve had lots Of work done here i totally recommend these guys and i dont go anywhere else now. they are so friendly and helpfull. nothing is to small or a problem
Thanks guys see you again.
Mr BI regularly hire vans from A to B and it's always a pleasure. The vans are up to date, well maintained and always well presented. The pricing is competitive and when you add to that the friendly, professional service and it's easy to see why I keep going back.
Mr FFantastic Service from all the team at A to B vehicles. Will definitely be recommending them to friends and family. They really prove that family businesses give a more personal and caring approach to car buying.
Many, many Thanks.
Mr BA to B Vehicles manage our company car fleet from leasing to maintaining. I have found them to be both professional and flexible in the service that they provide.